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Knowledge base

About Us

  • Build a Ballpark with Soapy Joe’s Car Wash and Visit, Collect, WIN!
  • What is AR?
  • Our Support Hours
  • Our Commitment to the Environment
  • Are you open during the holidays?
  • Are you open when it is raining?
  • See all 8 articles

Tips for a Safe Visit

  • What are the height and clearance requirements for vehicles at the car wash?
  • Soapy Joe's Liability Terms & Conditions
  • I filled out an incident report, what happens next?
  • My vehicle has aftermarket parts. Can I still use the wash?
  • My vehicle has a cracked windshield. Can I still use the wash?
  • Why do I need to fold in my mirrors?
  • See all 10 articles

Pricing & Packages

  • Updates to Membership Pricing
  • 3 Month Unlimited Pass
  • Can I purchase a Soapy Joe's annual membership at Costco?
  • Membership Levels, Pricing & Features
  • How do I activate a Costco annual membership?
  • What are the benefits of having a Soapy Joe's membership?

Manage my Membership

  • How do I cancel my membership?
  • Manage My Membership

Fleet Program FAQs

  • Is it possible to cancel my fleet account?
  • Is it possible to open a fleet account if my vehicle turnover is high?
  • How can I add vehicles to my fleet account?
  • How is billing handled for fleet accounts?
  • How do fleet vehicles access the wash?
  • What are the benefits of joining the Fleet Program?
  • See all 7 articles

More Resources

Locations & Hours
Find the Soapy Joe's location closest to you
Our Support Hours:
8:00am - 5:00pm PT Monday to Friday
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Manage My Account
Learn how to easily navigate and make changes to your account.
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https://soapyjoescw.zendesk.com/hc/en-us/articles/15487830700951-Membership-Levels-Pricing-Features
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Membership Levels, Pricing & Features
Explore our membership options, pricing, and the features included in each tier.
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What can I expect when visiting Soapy Joe's?
Learn about us and what you can expect when visiting our locations.
membership, pricing, business hours, ecology, events
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